Initial Contact and Visit
Whatever your project may be, we can offer an initial assessment over the phone whether our shop can suit your needs. If you have a single piece to repair or restore, usually no visit is necessary and you can simply drop off the piece or schedule for us to pick it up. If you are looking for custom furniture and/or built-in cabinetry, we will schedule and appointment with you and one of our master craftsmen. During this meeting, we take space measurements, consult with you on style and influences and the general look and functionality you desire.

Bid Proposal
Depending on the type of job. we send you a bid within one day to one week. For cabinetry, the bid will consist of a design for the project (drawing) and a cost estimate. Depending on the complexity of the project we usually bid a set price but sometimes bid for labor and materials. This will be explicit in the bid. In most cases, the bid and final price are the same, unless you ask for changes or we encounter other unforseen problems. If the project cost does not fit your budget please call and we can discuss ways to cut costs. Many times there are ways to cut costs without sacrificing the entire design.

Place Order
Once you decide our bid is what you want, you can sign an agreement and place a down payment. For most projects, the down payment is 50% of the bid.

Production
While the job is done being produced you are welcome to come by the shop to see your project in progress. The final payment for the manufacturing of the job will be due at delivery/installation.